Thruster Finance is hiring Web3 Community Builder & Moderator
Community Builder & Moderator
Experience
Minimum 1 Year
Employee type
Full Time
Position
Senior
Offer Salary
Desired Qualifications
- Has 5+ years of experience in community engagement or management
- Is fluent with social media platforms Discord, Twitter and Telegram and understands their norms and features
- Has developed understanding of crypto and community dynamics
- Has ability to understand technical concepts and can resolve tickets
- Can work independently/remotely
- Has good customer service and interpersonal skills
Duties & Responsibilities
- Be responsible for managing crypto-native company channels such as Discord, Twitter, Telegram, etc…
- Collaborate with senior stakeholders to ensure community channels foster positive sentiment and appropriate brand image
- Responding to customer inquiries, comments, and tickets, in a timely manner
- Build relationships with the online community
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Africa (Anywhere in Africa)