Braintrust is hiring Web3 The Accessibility Exchange - Director
The Accessibility Exchange - Director
Experience
Minimum 1 Year
Employee type
Full Time
Position
Senior
Offer Salary
$75k - $91k
Desired Qualifications
- 3+ years of Senior Product Management experience with online platforms
- 1+ years of technical experience on software development projects
- Strong product sense and data analytics experience, grounding all product decisions in user feedback, and measurable impact
- An ability to thrive when you collaborate with cross-functional teams
- Clear and effective communicator who can manage conflicting points of view and articulate the rationale behind your decisions
- You are motivated, disciplined, deliver under tight timelines and work effectively with senior management and external partners.
Duties & Responsibilities
- Lead and own The Accessibility Exchange product roadmap from launch to full scale implementation, while managing the features backlog and aligning key internal and external stakeholders on current operating and future plans.
- Lead and manage “sales” to engage federally regulated private and public sector partners on the platform.
- Deliver a smooth and empowering product experience for our customers with an emphasis on quality, positive consultation outcomes and user retention.
- Work closely with and provide regular reports to the management team, developers, designers, and customer experience team. Your role is to manage an overall schedule, ensure results, and mitigate risks as they arise.
- Formulate product strategy and define clear measurable objectives through the delivery lifecycle that will lead to achieving our engagement goals.
- Manage the online Information Resource Hub.
- Identify long term growth opportunities and strategy.
- Lead the hiring, training, and development of a future team of 2-3 individuals, i.e., customer experience, participant support, sales, technical, data analysts, etc
Assets:
- You have lived experience of disability or as a Deaf person
- Familiarity with public and private federally regulated organizations and the Accessible Canada Act.
- Experience with non-profit platform-based social entrepreneurship.
- Proficient in both English and French (written and oral)