DEX Screener is hiring Web3 Web3 Community Manager & Support (APAC)
Web3 Community Manager & Support (APAC)
Experience
Minimum 1 Year
Employee type
Full Time
Position
Senior
Offer Salary
Desired Qualifications
- You’ve dabbled in crypto before. It’s okay if you have a bunch of memecoins in your portfolio too, we’re not judging!
- Basic technical knowledge of blockchain technologies and security. Nobody can rug you!
- Experience with advanced community engagement tools or analytics.
- Familiarity with different cultural nuances within the global crypto community.
Duties & Responsibilities
- You can work from anywhere in the world; the shift is consistent across the following time zones (meaning the work hours are the same, just converted to local times):
- GMT+13: Wednesday-Sunday from 9am to 5pm
- GMT+11: Wednesday-Sunday from 7am to 3pm
- GMT+7: Wednesday-Sunday from 3am to 11am
- GMT+5:30: Wednesday-Sunday from 1:30am to 9:30pm
- GMT: Tuesday-Saturday from 8pm to 4am (next day)
- GMT-3: Tuesday-Saturday from 5pm to 1am (next day)
- Strong resilience and patience when handling inquiries from both beginner and occasionally frustrated users in the crypto space.
- Proven experience managing Telegram and Discord channels and bots.
- Familiarity with customer support systems (we use Front.com).
- Excellent communication and community engagement abilities. Comfort working independently in a small team.
- Fluent in 'crypto-bro' language: You should be comfortable with cryptocurrency jargon and the unique culture of the crypto community.
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