OKX is hiring Web3 Web3 Associate Account Manager, EMEA
Web3 Associate Account Manager, EMEA
Experience
Minimum 1 Year
Employee type
Full Time
Position
Senior
Offer Salary
$72,000 - $110,000
Desired Qualifications
- Diploma or Bachelors in STEM or business related fields.
- Strong technical background with API experience.
- Analytical skills to diagnose and solve customer problems.
- Proficiency in English and at least one other language, including Chinese.
- Excellent communication skills to engage effectively with clients.
Duties & Responsibilities
- Communicate effectively with clients via telegram(main) & secondary channels to address their inquiries, troubleshoot issues, and provide timely solutions.
- Utilize strong communication skills, oral and written, in English and at least one other language to ensure effective communication with international clients.
- Product and API Solutions:
- Articulate product and API solutions to clients over telegram and phone (if needed) demonstrating a deep understanding of our offerings.
- Analyze customer problems, identify root causes, and provide effective solutions to ensure customer satisfaction.
- Collaborate with the sales and product teams to relay customer feedback and contribute to the improvement of our products and services.
Salary & Benefits
- Competitive total compensation
- More that we love to tell you along the process!
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