Blockchain.com is hiring Web3 Fraud analyst
Fraud analyst
Experience
Minimum 1 Year
Employee type
Full Time
Position
Senior
Offer Salary
$60k - $185k
Desired Qualifications
- Minimum of 2 years of relevant Fraud and AML experience.
- Knowledge of the laws, regulations, and guidance governing transaction monitoring and customer due diligence processes (for example, AML laws and regulations in US/EU/RoW).
- Experience working with card and ACH disputes.
- Experience working with high risk client groups.
- Experience working to improve processes built into head office and operations.
- Excellent verbal and written communication skills, good organizational and time management skills.
- Bachelor's degree.
- Professional certification (e.g., ACAMS, ICA) preferred.
Duties & Responsibilities
- Internal and external fraud prevention and mitigation by conducting investigations of known or suspected criminal activity reported by customers, employees and third parties including bank partners.
- Request and review SoF & SoW information.
- Timely resolution of escalations from Client Success and other teams, collaborating with teams to communicate with affected customers if required.
- Respond to bank partners inquiries including resolving fraud reports and EDD requests.
- Card disputes and ACH unauthorized transactions review and investigations
- Draft Suspicious Activity Report (SAR) preparation and filings with Financial Intelligence Units.
- Partner with other departments to assist in developing fraud prevention strategies, identify controls requiring improvement and drive corrective action.
- Ad hoc projects as required, including remediation.
Our Company
Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time.
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