OKX is hiring Web3 Operations Manager, Turkey
Operations Manager, Turkey
Experience
Minimum 1 Year
Employee type
Full Time
Position
Senior
Offer Salary
$75,000 - $225,000
Desired Qualifications
- Drive the business forward by investigating business demands, providing solutions, and executing initiatives to accelerate growth and business scale
- Strong interest of cryptocurrency/blockchain-related culture and trends
- Ideally, past experiences in the local Turkish Crypto exchange business in the Business Operations Department
- At least 2 years of relevant experience in crypto exchange & entrepreneurial mentality and ownership mindset
- Adaptable and quick learner
- Strong interest of cryptocurrency/blockchain-related culture and trends
- Strong communication skills and writing skills
- Able to work in a fast paced and multi-tasking environment
- Strong interpersonal skills: able to build and manage strong relationships with their team, cross-functional colleagues, and external partners;
- Effective communicator
- Fluent English and Turkish is a must.
- Organized, meticulous and result-oriented, strong problem-solving & analytical skills
- Comfortable with interpreting and analyzing large data sets to highlight key takeaways and actionable insights
- Able to work independently, but also collaboratively with teams across different business units and regions.
- Strong understanding of exchange operations and/or crypto trading business (order book, liquidity, trading rules reference data)
Duties & Responsibilities
- Consistently and comprehensively communicate with key stakeholders to ensure the shared understanding of goals, deadlines and deliverables
- Partner with internal stakeholders Customer Support, Product, Compliance, Marketing, PR, Finance, Quant Team and Affiliate BD to ensure and build the operational processes that enable business growth in an efficient manner
- Continuous market research to identify and leverage on growth opportunities for the product Including but not limited to market comparison analysis, business opportunities recommendations and relevant local market news
- Assist in set up, execution and maintenance of business operations activities and documentation
- Ability to leverage on Turkish user data and insights to contribute to the team’s growth & ops strategies
- Conduct data analysis on key performance indicators and provide actionable data insights to the local Turkish Team and Global Stakeholders Product, Compliance, Marketing, PR, Finance, Quant Team and Affiliate BD
- Build datasets/dashboards and compile data reconciliation to identify gaps to grow the business, including weekly and monthly reporting.
- Design and implement ongoing growth and marketing activities to engage, acquire and retain user pools and trading volume
- Draft announcements, FAQs and other external-focused educational content for both retail users and partners
- Constant monitoring of data, communities, investigating issues and solving each problem
- Monitor daily trading operational activities and coordinate between internal and external parties to resolve issues
- Structured risk management approach to enhance governance and structure of daily operations
- Performing data deep dives and data reconciliation to identify gaps to grow the business
- Analyze performance of short-term initiatives e.g. marketing campaigns, partner incentive programs and suggest improvements and next steps
Our Company
At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
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