Safe is hiring Web3 Senior Developer Support Engineer

Senior Developer Support Engineer

Experience

Minimum 1 Year

Employee type

Full Time

Position

Senior

Offer Salary

Desired Qualifications

  • 3+ years’ experience as an engineer or a support engineer
  • Experience understanding/writing smart contracts with Solidity
  • Familiar with account abstraction and related ERCs and EIPs
  • Experience building dapps
  • Passionate about Safe and the broader web3 space
  • Tech stack: Solidity, hardhat, web3.js, ethers.js, TypeScript (React, Node), Git, GitHub

Nice to have:

  • Participation in web3 or OSS communities
  • Experience contributing to OSS projects
  • Links to Stack Exchange, GitHub, or forum profile (bonus for examples of answering questions or helping developers in a community!)
  • Any written articles or published video tutorials

Duties & Responsibilities

  • Own the support processes and KPIs in the Safe{Core} team
  • Help elevate the DX of the Safe{Core} ecosystem by sharing insights with the team
  • Gain insights into overall pain point ’trends’. These may relate to documentation / content, hackathon guides, workshops, etc
  • Support builders across a range of channels in their use of Safe{Core}
  • Provide technical guidance on integrating Safe{Core} into other infrastructures
  • Streamline the current support process to create cleaner and more efficient project engagements
  • Enable our community of developers building projects using Safe: these projects might be unicorns someday!

Salary & Benefits

  • Hardware and home working budget
  • Personal education and conference budgets
  • Friday afternoons on research or on a side project in our ecosystem
  • Flexible working schedules and hybrid work policies
  • Office space in Berlin (Full Node - a co-working space for blockchain projects)

Our Company

Safe is the most trusted platform to manage digital assets on Ethereum and other leading protocols. Our team is on a mission to unlock digital ownership for the world. By building robust and accessible tools, we aim to fix some of web3’s biggest challenges. For more information about Safe, check out our website.

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